Privacy Policy

Privacy Policy

The CamGas Privacy Policy was last updated 29.10.2018

At CamGas we are committed to respecting and protecting your privacy and we ensure that any personal data we hold for you is secure and only used for the purpose for which it was collected. Personal data is classed as any information that can be used to identify a single person. We promise never to sell or share your personal data with anyone outside the company unless we gain your specific consent first, for their own mailing or marketing purposes. The following privacy policy lets you know how we collect, store and process your data. If after reading it, you have any queries please get in touch – we will be happy to help.

We are a family run business supplying LPG Bulk Tanks, Cylinders and AutoGas in North Wales, Mid Wales and Cheshire. You can read more about who we are and what we offer on the about us and services pages on our website.

Registered office: Deva Industrial Park, Factory Road, Sandycroft, Deeside, CH5 2QJ.

When you complete a contact form on our website, email us an enquiry or complete a form on a piece of our direct mail we will capture your details. Your details will only be used to contact you in relation to the initial point of contact.

We collect personal information such as name, phone number, email and postcode when you fill in our contact form so that we can communicate with you in relation to any services that we provide you as well as keep you updated about offers and services we think may interest you as they arise.

When you visit our website we automatically receive and record information from your computer and browser including your IP address, software and hardware attributes.

We use Google Analytics and lead generation tracking software to track your usage, along with cookies to remember your preferences. You can read our cookie policy below.

The personal data that we collect is used to respond to direct enquiries through the website and in some instances to provide information relating to our services.

The legal basis under which we operate is as follows:

  • In responding to an enquiry relating to our services with the view to providing a quotation – Contract
  • In updating current customers with services that may be of interest to them – Legitimate Interests
  • Sending information to individuals who have actively consented to be communicated with and kept updated of our news, services and events – Consent

We will only use your data for the intended use and will not share your data with anyone outside our organisation unless we gain your specific consent first or we are compelled to provide it for legal reasons. We will never sell your data.

We will not transfer your data outside of our organisation and it will not be transferred outside of the EU. Your data will be stored on our secure dedicated server and will not be passed, sold or rented to any third parties unless we gain your specific consent first.

We will only hold your data for as long as it is relevant to do so. We will review the data we hold every 12 months. If at anytime you wish for us to cease using your personal data or wish for it to be deleted completely, please contact us.

We may use automated decision making with regards to your data for some services – you can request a review of any automated decisions made as a result of using your data by contacting us via the contact form on our website.

You may find links to other websites within the content of our own website. Please be aware that we do not have any control over these websites and we can not be held responsible for the privacy of any information that you submit whilst visiting these websites. We advise exercising caution and familiarising yourself with these websites own privacy policies prior to submitting any personal information.

You have the right at any time to request the following:

  • For us to cease processing your data i.e. unsubscribe you from all or some communications (depending upon your preference) however to keep your data on record to ensure that you are not re-subscribed at some point in the future.
  • For us to completely delete all personal data we hold for you – please be aware that this option removes all trace of your data and so leaves the possibility that you could be subscribed to our mailing list in the future if you decided to resubmit your details.

You can unsubscribe from future mailings by clicking the unsubscribe link which appears at the base of all our email marketing communications. You can also adjust your preferences at anytime by contacting us directly via the contact form on our website, emailing or writing to us at the following address: CamGas, Deva Industrial Park, Factory Road, Sandycroft, Deeside, CH5 2QJ.

If you have any concerns or complaints please address them in writing in the first instance to:

Julie Swailes – either via email or via post to CamGas, Deva Industrial Park, Factory Road, Sandycroft, Deeside, CH5 2QJ.

If you are dissatisfied with the response or you feel that your rights are being violated, you can complain to the supervisory authority - the ICO. Further details can be accessed here

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information you can contact us through one of our preferred contact methods.


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